Privacy Policy

At ONLINE STUDENT SEVA (OSS), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, app, and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register or create an account on our app or website.
• Purchase study materials or other products.
• Subscribe to our newsletters or updates.
• Contact us for support or inquiries.

Personal information may include your name, email address, phone number, postal address, and payment details.

1.2 Usage Data

We collect data on how you interact with our app and website, including:

• Device information (e.g., type, operating system, browser).
• IP address and location data.
• Pages visited, links clicked, and other usage patterns.
• Any other data you voluntarily provide while using our services.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and app. Cookies help us understand your preferences, track your usage, and customize your experience. You can control the use of cookies through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing Services: To deliver the products, study materials, and services you request.
• Communication: To communicate with you regarding updates, promotions, and support.
• Personalization: To customize your experience and provide recommendations based on your interests.
• Analytics: To analyze user behavior, improve our services, and develop new features.
• Security: To protect our users, prevent fraud, and maintain the security of our app and website.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us with operations such as payment processing, data analysis, and email distribution. These providers are bound by confidentiality agreements and are only allowed to use your information as necessary to perform their services.
• Legal Compliance: We may disclose your information if required by law, such as in response to a court order, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access and update your personal information at any time by logging into your account or contacting us directly.

5.2 Opt-Out

You can opt out of receiving promotional emails or communications by following the unsubscribe instructions in those emails or by contacting us. Please note that you may still receive non-promotional communications related to your account or transactions.

5.3 Data Deletion

You may request the deletion of your personal information by contacting us. We will honor such requests in compliance with applicable laws and regulations, though certain information may need to be retained for legal or administrative purposes.

6. Third-Party Links

Our website and app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party platforms. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and app. Your continued use of our services after such changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: [email protected]
• Phone: 078800 35336