Shipping Policy

At Online Student Seva, we are dedicated to providing exceptional educational materials and services to our valued customers. As a digital education platform, we deliver all our study materials and services electronically via email or WhatsApp. This policy outlines our procedures regarding the delivery of digital products and services:

Digital Delivery:

1. Study Materials: Upon successful completion of your purchase, all study materials will be promptly delivered to the email address or WhatsApp number provided during the checkout process.
2. Additional Services: Services such as counseling will be facilitated via phone call or chat, depending on your preference and convenience.

Delivery Timeframe:

1. Study Materials: You can expect to receive your study materials within 24 hours of completing your purchase, excluding weekends and holidays.
2. Additional Services: Counseling sessions will be scheduled at your convenience, usually within 1-2 business days of requesting the service.

Customer Support:

1. Our customer support team is available to assist you with any questions or concerns regarding your digital delivery experience.
2. For any assistance regarding study materials or services, please contact us via email at [[email protected]] or WhatsApp at [+917880035336].

Refund Policy:

1. Given the nature of our digital products and services, we do not offer refunds once the study materials have been delivered or the services have been rendered.
2. However, if you encounter any issues with your delivery or service, please contact our customer support team for assistance, and we will strive to resolve the issue promptly.

Changes to Shipping Policy:

1. Online Student Seva reserves the right to modify or update this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
2. It is your responsibility to review this policy periodically to stay informed of any updates.

By engaging with our platform and purchasing our products and services, you acknowledge that you have read, understood, and agreed to abide by this Shipping Policy.

If you have any further questions or require clarification regarding our shipping policy, please do not hesitate to contact us.

Thank you for choosing Online Student Seva for your educational needs. We are committed to serving you with excellence.